Public Offer Agreement
for the Provision of Information and Consulting Services
1. General Provisions
1.1. This public offer agreement (hereinafter referred to as the "Agreement") is an official proposal by "Heyon Ukraine" LLC (Code 44144473) and Individual Entrepreneur Sokolovskyi Oleksii (TIN: 3367913253) (hereinafter referred to as the "Contractor"), addressed to an unlimited number of individuals (hereinafter referred to as the "Customer"), to agree to the terms outlined in this document.
1.2. The Agreement is considered concluded between the Contractor and the Customer upon the full and unconditional acceptance by the Customer of the terms of this Offer by making the Acceptance. The Acceptance is deemed the Customer's payment for the Contractor's services.
1.3. The text of this Agreement is public and available online at the following link: https://theheyon.com/terms.
1.4. The Contractor reserves the right to amend the terms of this Agreement unilaterally. Changes take effect from the moment of publication unless otherwise specified by the terms of the agreement.
1.5. The Customer confirms that they have read, fully understood, and agreed to the terms of this Agreement and undertakes to comply with them after accepting the Offer.
1.6. The Contractor provides information and consulting services (hereinafter referred to as "services" or "training") under the terms of this Agreement, and the Customer undertakes to accept and pay for them.
1.7. The terms of this Agreement are the same for all Customers unless otherwise specified in a separately concluded additional agreement to this Agreement.
2. 2. Subject of the Agreement and Provision of Services
2.1. The Contractor provides the Customer with services related to training, certification, and preparation in the relevant fields by the selected training program (hereinafter referred to as "services" or "training"). The list and description of services the Contractor provides are defined in specific offers or programs presented on the Contractor's website.
2.2. Services can be provided online and/or offline according to the specified schedule and course duration. The duration of the course and the schedule of training sessions are indicated in the training program, which is an integral part of this Offer. Additionally, access to recorded video lessons is granted for at least six months from the moment the Contractor receives payment.
2.3. The Contractor reserves the right to change the format and schedule of service provision and the training program at its discretion without prior agreement with the Customer.
3. Cost of Services and Payment Terms
3.1. The cost of services the Contractor provides is determined by the tariffs published on the Contractor's website or specific offers available to the Customer. The contractor may change the cost of the course or training program unilaterally. Changes take effect 5 calendar days after publication on the website and/or agreement with the Customer.
3.2. Payment for the services is made by the Customer using one of the available methods specified on the Contractor's website or as agreed by the parties. The Customer undertakes to pay the full cost of the services before the start of service provision unless otherwise agreed by the parties.
3.3. Funds paid by the Customer for the provision of services are non-refundable in case of termination of the Agreement or the Customer's refusal to continue receiving the services, except when the Customer submits a written request for a refund before the start date of the training.
3.4. The Contractor has the right to refuse to provide services or suspend their provision if the Customer fails to fulfill payment conditions or other obligations stipulated by this Offer.
3.5. By paying for the Contractor's services, the Customer agrees to the terms and scope of the service provision by the fact of payment and has no claims against the Contractor.
4. Rights and Obligations of the Parties
4.1. Obligations of the Contractor: 4.1.1. The Contractor undertakes to provide the services stipulated by this Offer by the conditions described in the training program and provided to the Customer. 4.1.2. The Contractor ensures the provision of services on time, according to the approved schedule, and in the specified format (online or offline). 4.1.3. The Contractor undertakes to provide the Customer with all necessary materials and resources for the training (if stipulated by the course conditions). 4.1.4. In case of Agreement, program, or training format changes, the Contractor promptly publishes the relevant changes online at https://theheyon.com/terms.
4.2. Obligations of the Customer: 4.2.1. The Customer undertakes to pay for the services in the amount and within the timeframes specified in this Offer or separate agreements between the parties. 4.2.2. The Customer complies with all instructions, rules, and requirements related to the training process and actively participates in the training. 4.2.3. The Customer undertakes to provide the necessary information and documents required for participation in the course (if needed). 4.2.4. The Customer is not entitled to transfer access to the course to third parties without the Contractor's written permission. 4.2.5. The Customer undertakes to regularly familiarize themselves with the terms of this Agreement and any changes published online at https://theheyon.com/terms.
4.3. Rights of the Contractor: 4.3.1. The Contractor has the right to unilaterally change the schedule, format, and service provision program. 4.3.2. The Contractor has the right to suspend or refuse the provision of services if the Customer violates the terms of this Offer.
4.4. Rights of the Customer: 4.4.1. The Customer has the right to receive services by the terms of this Offer and the training program. 4.4.2. The Customer can contact the Contractor with questions regarding the training and receive the necessary consultation support.
5. Liability of the Parties and Force Majeure
5.1.Liability of the Contractor: 5.1.1. The Contractor is responsible for providing services that comply with the terms of this Offer and the training program. 5.1.2. The Contractor is not liable for damages caused to the Customer due to the Customer's improper performance of their obligations or violation of training rules. 5.1.3. The Contractor is not liable for the Customer's inability to access training materials hosted on the Contractor's services due to technical or other reasons unrelated to the operation of the service itself.
5.2. Liability of the Customer: 5.2.1. The Customer is responsible for timely payment for services and adherence to the training rules specified in the program and on the Contractor's website.
5.3. Force Majeure: 5.3.1. Neither party is liable for failure to perform or improper performance of their obligations under this Offer if such failure or improper performance results from force majeure circumstances. 5.3.2. Force majeure circumstances include, but are not limited to, natural disasters, acts of war, epidemics, terrorist acts, strikes, changes in legislation, restrictions or sanctions, and other circumstances beyond the parties' control. 5.3.3. The party affected by force majeure circumstances must notify the other party of their occurrence immediately and take all measures to minimize their consequences.
6. Confidentiality and Protection of Personal Data
6.1.Confidentiality of Information: 6.1.1. The Contractor undertakes to maintain the confidentiality of all information obtained during the execution of this Agreement, except when disclosure is required by law. 6.1.2. The Customer undertakes not to disclose to third parties any information that is the Contractor's property or was obtained during the execution of this Agreement.
6.2. Protection of Personal Data: 6.2.1. The Contractor undertakes to process the Customer's personal data provided within the scope of this Agreement by Ukrainian legislation on personal data protection. 6.2.2. The Customer provides full and unconditional consent to the processing of their personal data for purposes related to the execution of this Agreement, including course registration, consultations, and certification generation. 6.2.3. The Contractor guarantees that the Customer's personal data will not be disclosed to third parties without the Customer's written consent, except as required by law.
6.3. Data Protection Obligations: 6.3.1. The Contractor undertakes necessary measures to protect personal data from unauthorized access, loss, or alteration. 6.3.2. The Contractor undertakes to promptly notify the Customer in case of any personal data breaches concerning the Customer.
7. Amendments and Other Provisions
7.1. Amendments to the Offer: 7.1.1. The Contractor has the right to amend the terms of this Offer unilaterally. Changes take effect 5 calendar days after publication on the Contractor's official website unless otherwise specified in this Offer. 7.1.2. If the Customer disagrees with the amendments, they have the right to terminate the Agreement but must notify the Contractor accordingly.
7.2. Other Provisions: 7.2.1. Amendments to this Offer may be made by the parties through additional agreements to the Agreement unless otherwise specified in this Offer. 7.2.2. The laws of Ukraine govern all legal relations arising under this Offer. 7.2.3. If any provision of this Offer is invalid or found to be inconsistent with applicable law, it does not affect the validity of the remaining provisions. 7.2.4. The parties agree to resolve any disputes arising under this Offer through negotiations. If no agreement is reached, disputes are subject to resolution in court at the Contractor's location.
8. Contractor's Contact Information
8.1. Full Name of the Contractor: LLC "Heyon Ukraine"
• Code: 44144473
8.2. Full Name of the Contractor: Individual entrepreneur Sokolovskyi Oleksii
• TIN: 3367913253
• Address: Ukraine, 03142, Kyiv, Dobrokhotova St., Building 11a, Apt. 101
• Phone: +38 (063) 613-65-50
• Email: office-ua@theheyon.com
• Website: www.theheyon.com
Privacy Policy
1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing personal data obtained by LLC "Heyon Ukraine" and Individual Entrepreneur Sokolovskyi Oleksii (TIN: 3367913253) (hereinafter referred to as the "Contractor") from users of the Authorized Training Center services.
1.2. The Contractor commits to ensuring the confidentiality of personal data by Ukrainian legislation, including the Law of Ukraine "On Personal Data Protection."
1.3. Using the Contractor's services and resources implies acknowledging and accepting this Policy.
2. Processed Personal Data
2.1. The Contractor may process the following categories of personal data:
• Last name, first name, patronymic;
• Contact details (phone number, email, address);
• Information on education, professional activity, and skills;
• Information necessary for contracts, certificates, or training participation.
2.2. Data is collected during:
• Registration on the website or training center system;
• Client communication;
• Conclusion of contracts or ordering of services.
3. Purpose of Data Processing
3.1. Data is processed for:
• Providing training and certification services;
• Maintaining tax records and fulfilling contractual obligations;
• Informing users about news, promotions, and services;
• Improving service quality and analyzing user needs.
3.2. Data may be used for promotional material distribution with user consent.
4. Transfer of Personal Data to Third Parties
4.1. The Contractor may transfer personal data:
• To authorized state authorities by the law;
• To partners and contractors for training, certification, or technical support services.
4.2. Data transfer requires confidentiality guarantees from recipients.
5. Data Protection
5.1. The Contractor applies technical and organizational measures to protect data from loss, unauthorized access, modification, or destruction.
5.2. Only authorized employees and partners who commit to confidentiality can access personal data.
6. 6. Data Subject Rights
6.1. Users have the right to:
• Access information about their personal data processing;
• Request corrections to inaccurate data;
• Request data deletion as prescribed by law;
• Withdraw consent for personal data processing.
6.2. Requests are processed within 30 calendar days.
7. Data Retention Period
7.1. Personal data is stored for the period necessary to fulfill processing purposes but no longer than prescribed by Ukrainian law.
8. Policy Amendments
8.1. The Contractor reserves the right to amend or supplement this Policy.
8.2. The current version of the Policy is posted on the Contractor's official website.
9. Cookies Usage
9.1. The Contractor uses cookies to:
• Ensure correct website operation;
• Analyze traffic and optimize content;
• Personalize the user experience.
9.2. Users can manage or refuse cookies in their browser settings.
10. Accuracy Responsibility
10.1. Users guarantee the provided personal data's accuracy, relevance, and completeness.
10.2. In case of changes, users must promptly notify the Contractor.
10.3. The Contractor is not responsible for consequences arising from inaccurate or incomplete data.
11. Contact Information:
11.1. LLC "Heyon Ukraine"
• Code: 44144473
11.2. Individual entrepreneur Sokolovskyi Oleksii
• TIN: 3367913253
• Address: Ukraine, 03142, Kyiv, Dobrokhotova St., Building 11a, Apt. 101
• Phone: +38 (063) 613-65-50
• Email: office-ua@theheyon.com
• Website: www.theheyon.com